Marshfield Ice Cream

General FAQs

We hope to have answered any questions you might have about our products.

  • What is unique about Marshfield Farm products?

    Our ice cream really is made on the farm unlike some other ‘farm produced’ ice creams. The Hawking family have farmed this land since 1971 and organic farming has become a way of life for us. From the 6AM early start each day in our milking parlour, to creating sensational new recipes in our ice creamery, we are devoted to making sure each hand-filled tub, cone and scoop is as good as the very best dairy ice cream should be.

    Our herd of 250 Friesian cows roam over 1,100 acres of farm land which is farmed organically to Soil Association certifications so all the milk used in our ice creams is organic. We source the best natural ingredients containing no artificial nasties; there are no cheap ‘fillers’ in our products.

    We also own our farm which means we don’t have layers of management or fancy factories. This keeps our costs low and we pass this onto our customers in the form of great products at affordable prices!

    We want to ensure that everybody tastes our passion that we put into every lick, crunch and satisfying mouthful of our ice cream; from the royal palaces to the most beautiful spots on our coast and countryside, you’ll find us across the country. We all feel incredibly proud to be part of the Marshfield community, and it’s a privilege to work on an organic dairy farm, making ice cream so close to its roots on the land that we love.

     

  • Can I buy directly from the farm?

    Yes you can! If you wish to buy from us during the week, this needs to be arranged in advance so we can organise your order. Call us on 01225 891 221 and please visit our where to buy pages for more information.

    In the summer months, we’ve renovated one of our old farm buildings into an ice cream parlour, allowing us to showcase the entire Marshfield range. We have all our tubs  at hand to take home with you, or take a seat and let us scoop you a cone, tub or a range of sundaes and other treats. The parlour is open every weekend from Easter until the end of September.

     

  • Is Marshfield Ice Cream available in supermarkets?

    As a local business we are proud to sell in independent outlets across the country and do not supply to any supermarket nationally. However, you can find us in Southern Co-ops, Waitrose Bath and Chipping Sudbury. Check out our map of stockists and enter your postcode to find your nearest stockist.

  • Where are your ingredients from?

    On average, half of our finished product across the ice cream range is filled with our organic milk produced by our own herd of Friesian cows – the distance this ingredient has to travel is just a few metres! The rest is made up of the finest ingredients we can lay our hands on – sourced as locally as possible.

    75% of our ingredients come from within a 50-mile radius of the farm, allowing us to use entirely natural and locally sourced ingredients where possible. Not only does this reduce our food miles, we can work in partnership with other local business and solidify West Country relations. Ingredients that can’t be found locally are the best we can find. For instance, our Vanilla Clotted Cream ice cream contains the finest, natural vanilla flavouring from Madagascar. 80% of our base mix is made from ingredients sourced from within a 50 mile radius, with 50% actually taken from the cows that graze on our land!

  • What environmental policies do Marshfield have?

    As a business, Marshfield Farm is continually working to minimise its environmental footprint and has always embraced new green energy developments.

    On the farm, we aim to be at the forefront of green energy: we endeavour to minimalise our environmental footprint by using a wood pellet boiler (which means our factory is 100% carbon neutral), borehole and heat recovery systems to reduce energy output directly from milk production. While our application for a wind turbine was turned down as the farm land is classified as outstanding natural beauty, 500 photovoltaic solar panels provide approximately 30% of all our electricity requirements.

    Our air miles are as low as possible: 75% of the ingredients we use are from within 50 miles of the farm, 95% of the food the cows eat is produced on the farm and, because all our products are made on the farm, there are just a few yards between the milking parlour and the ice cream parlour so lots of travel is on foot!

  • What about the nutritional value of your products?

    Please visit our flavours page for full nutritional breakdowns of all of our products. With a galaxy of every-expanding flavours, all our ice cream flavours are made from our organic milk and 100% natural flavours, with our sorbet range and fruit pops suitable for vegans.

  • Do you use artificial colours or flavours?

    No, all our ice creams and sorbets are free from artificial colours and flavourings, making them perfect for the whole family.

  • Do you make any low fat or fat free products?

    All our sorbets are 100% fat free.

  • Are your products suitable for vegetarians, vegans and coeliacs?

    The entire Marshfield Farm range of ice creams and sorbets is suitable for vegetarians.

    Our sorbet range is gluten free and suitable for coeliacs.

    Our fruit pops and our  sorbet range are suitable for a vegan diet. We have also developed two plant based ice creams, these are suitable for vegetarians and vegans.

    All but 4 of our ice cream flavours are made without gluten. Our Cookies and Cream, Raspberry Ripple Pavlova, Chocolate Fudge Brownie and Cookie Dough all contain gluten due to the ingredient inclusions rippled through these ice creams – for further information on our products please refer to our flavour list page.

     

  • Are your products organic?

    Our final products are not certified organic as many of our ingredients are sourced from external companies without the organic status. However, because our farm is organic, the milk that goes into every tub of ice cream is organic milk. We only ever use our milk in our ice cream, this means that over 50% of every tub is made up of our own organic milk.

    The additional ingredients we use in our products are as natural and of the highest quality as we can find. These may not be able to be sourced as organic, or using an organic source, as to do so proves rather expensive.

  • Do you make diabetic ice cream?

    Unfortunately we no longer produce diabetic ice cream flavours as the diabetic associate advices business should no longer produce diabetic products, and individuals with diabetes should instead eat products in moderation as opposed to substituting sugar.

  • Do you make any dairy free products?

    Yes – our Plant Based Ice Cream are dairy free. From 2020, all products that state the dairy free claim on pacakging will be sent to a laboratory to check for presence of milk proteins before being released for sale.

    We advise any customer who has a dairy intolerance or allergy to speak with a member of staff before buying a product. They will be able to advise how they handle allergens at site and if a product is free from cross contamination.

    Please check the packaging before you purchase any of our products, this will clearly state the recipe and any allergy metrics.

    Our Fruit Push-Up Pops and sorbets are all made without dairy, making them suitable for vegetarians and vegans. 

  • Do your products contain nuts?

    We have a nut-free policy in our factory. In practice this means we do not make any ice creams that contain nuts. However, we cannot guarantee our suppliers’ products are produced in a nut free factory and we therefore advice the product may contain nuts.

  • Do your products contain Palm Oil?

    Palm oil is not used in our ice cream base mix, but some of the added ingredient inclusions do contain palm fat – however only from certified sustainable sources.

     

  • Is there alcohol in Marshfield products?

    Yes. Both our Rum & Raisin ice cream and our Christmas Brandy ice cream use 40% proof alcohol, however when mixed with our milk, cream and ingredient inclusions this reduces the percentage to less than 3%. We provide a full chemical clean down of our factory between making each flavour, meaning there will be no cross contamination of flavourings.

  • Can I sell your ice cream at my wedding or fete?

    Yes you can. Please visit our hire page for information on how to have Marshfield Farm Ice Cream at your event or celebration. You can rent equipment and buy stock directly from us. We also work with a number of ice cream companies who specialise in weddings, shows, fetes and festivals and use traditional bikes, trailers or even a retro VW van – all filled with our ice creams and sorbets.

  • Do you run farm tours?

    We provide educational farm tours suitable for school classes. Due to health and safety, we regent that we are unable to take large groups through our factory.

    If you are a school or college and would like to bring your class to visit the farm or ice cream factory as part of your classwork, then please have a look at our community work page.

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