Winners of the 2021/22 Best ice cream brand award
- As voted for by the readers' of Fine Food Digest
Our Trade Support
We pride our trade service to be a one-stop-shop for ice cream support. From a deluxe range of award-winning flavours to suit all clientele, to a comprehensive range of freezer deals and point of sale advertising, see what we offer on our brochure downloads and learn more about our trade support on the slideshows below.
125ml Tubs
Sold across all ice cream services, our 125ml 'mini tubs' are a single-serve ice cream solution.
180ml Tubs
Fantastic on their own or a great upselling opportunity, our 180ml tubs are 40% bigger than the 125ml tubs.
500ml Tubs
Our newly designed 500ml 'sharing tubs' are bold, vibrant and eye-catching - they're sure to jump off shelves!
1 Litre tubs
Our 1 Litre 'family tubs' flavours span our Real Dairy Ice Cream, Fresh Fruit Sorbets and Plant Based Ice Cream range.
Push-Up Pops
A trio of award-winning Push-Up Pops are perfect for big and small hands! Choose from our fresh fruit and fresh milk flavours.
Ice Cream for Dogs
Tubs that get tails wagging! Named after our family farm dog Scoop, we've formulated these frozen treats to a dog-friendly ice cream recipe.
2.4 Litre Sobets & Plant Based
We don't compromise on flavour in our non-dairy range. Enjoy our Fresh Fruit Sorbets and Plant Based Ice Creams for catering or scooping in 2.4 Litre tubs.
4 Litre Catering
Our catering tubs can be used for milkshakes, scooped to the side of freshly baked desserts and made into sundae centrepieces!
5 Litre Scooping
A galaxy of award-winning real dairy ice cream flavours, made with fresh milk from our farm and ready to scoop from 5 Litre 'napoli' tubs.
About Us
Marshfield Farm is a home, a farm and a multi award-winning ice cream manufacturer.
We tend to eleven hundred acres of farmland on the Cotswold Way and every drop of milk in our ice cream can be traced back to the fields it first came from.
Our brand has a unique advantage in the ice cream industry with complete control over the quality of our product, from the highest welfare for our cows, to the sustainable practices used in our factory and on the farm.
Multi Award-Winning Ice Cream
Our award-winning flavour range is free from artificial flavours & colours and are suitable for vegetarians. Many flavours are Halal accredited, most are gluten free and our Sorbets & Plant Based Ice Creams are suitable for a vegan diet.
We’re thrilled to have won over thirty awards across our range, including Great Taste and Taste of the West Awards!
In the 2021-22 Best Brand Survey, we were also awarded the title “Best Ice Cream Brand” by the readers of Fine Food Digest!
On-site ice cream factory
Our factory is SALSA accredited. Thanks to heavy investment, we’re able to fill a variety of tub sizes for all ice cream occasions including 125ml, 500ml, 1 litre, 4 litre and 5 litre packaging.
We source local ingredients where possible and only ever use our herd’s milk as the primary ingredient in our ice cream: this keeps our food miles low and ensures we consistently churn up a deliciously creamy scoop. We then add luxurious, West Country rich clotted cream and British double cream from local dairies.
point of difference
We work closely with our customers and our Marshfield Farm sales, marketing and office teams are here to support all needs.
Our dedicated team of Sales Managers cover the country and can get any account set up with a route to market thanks to our network of wholesalers who offer national distribution.
We also offer a bespoke signage solution and our Sales Managers will work with each account to showcase their offering with branded signage.
Presentation & Upselling
Understanding the importance of POS and a good quality, presentable and eye-catching freezer is by far the best way to maximise your ice cream sales.
Our real dairy ice cream & fresh fruit sorbets can be used for milkshakes and thick-shakes, scooped to the side of freshly baked desserts and made into sundae masterpieces. Not only will they increase profit margins, these jaw-dropping desserts will pull customers through doors.
Bespoke In-House Training
Over the years we have had the pleasure of working with many successful scooping enterprises. From this and running our own farm parlour, we have accumulated specialist knowledge that we pass on to our new and continuing customers.
Each year we therefore invite our customers to the farm to take a look around our parlour and production as part of our "Scoop Training" sessions. Our Sales Managers can also visit sites to offer hands-on training with staff to ensure they hit the ground running for the ice cream season.
Product information
For allergen, calories and nutritional information, please download the sheets below.
Trade service Tasty-monials
“Ice cream at the theatre is a British institution so getting the right partner in place was important. The partnership with Marshfield Farm was an obvious and natural fit - they have a wonderful business ethos and, as another British family-run business, share similar values.
Customer experience comes first at LW Theatres and I’m delighted to be able to offer our patrons a great quality, delicious-tasting product to enjoy when watching a performance with us.”
Jules Arnott,
Chief Commercial Officer at LW Theatres
Tyntesfield House
“Marshfield have been supplying us at Tyntesfield for many years and their service is fantastic. From training to point of sale, to emergency sunny Sunday deliveries, Marshfield does it all for us!!! I would highly recommend them as an ice cream supplier!! The vast range of flavours is pretty spectacular too!”
Katy Johnston,
Food and Beverage Manager at Tyntesfield House, National Trust
Thornton Hall Country Park
“Marshfield Farm Ice Cream as a company provide not just great tasting ice cream, they provide a great service too. From full in-house training, redesign of our desert and milkshake signage and deliveries over 5 days a week.
What we have found particularly amazing is that through the reopening of Covid-19 Marshfield Farm Ice Cream are one of our only suppliers to provide us and our customers with a variety of flavours without any stock issues. As a large growing company, we are extremely pleased about this. Our Rep, Anne, checks in with us on a regular basis and keeps us updated with new ideas and new flavours. Thank you for everything you do.”
Kayleigh Holian,
Thornton Hall Country Park
Burnley Leisure
"The Marshfield Farm Range is exciting, current and on trend with a price point that is more affordable than its competitors which is vital as all our margins are squeezed.
In addition, we were surprised by the level of additional support Marshfield offers in terms of POS, branding and equipment which also made the decision to move from the market leader even easier. we look forward to adding more sites and increasing our work with Marshfield Farm."
Mark Dempsey,
Head of Culture & Hospitality at Burnley Leisure
Manorafon Farm Park
“We have been with Marshfields for three years ... knowing what we know now, we wish we had done it sooner!
The ice cream sells itself with amazing flavours and quirky marketing. Of all our suppliers, Marshfield provide the best customer care. We have had bespoke signage in line with our branding, flags, sails, multiple freezers, vinyl wraps for catering trailers and best of all, scoop training!
Since joining Marshfields we haven't looked back or thought about other competitors in the ice cream market; we have only looked towards how we can get more space to stock more flavours! Excellent product, POS and customer care!”
Jules Arrowsmith,
Manorafon Farm Park
Godstone Farm
At Godstone Farm, a children’s attraction, our business is highly seasonal and often we have to react quickly to changes in our trading. Dan and the Marshfield team have always been on hand to support us with equipment, point of sale and marketing ideas to ensure that we maximise our profit from ice cream sales all year round.
We always receive excellent feedback from our visitors on the taste and quality of the ice creams and lollies and we really look forward to continuing our great relationship with Marshfield as we look to introduce new products around the farm.”
Nicola Henderson,
Chief Executive Officer, Godstone Farm, Surrey.
Three Trees Farm Shop
“We use Marshfield Ice Cream in our shop and café, because it is the best ice cream you can get (and I’ve eaten a lot of ice creams). Their range of flavours cover all the usual traditional varieties, along with more unusual ones which means that there is something for everyone.
The service we receive from the team is amazing – they are happy to support us with in store tastings and have helped out with emergency deliveries when we have had freezers break down.”
Beth,
Manager at Three Trees Farm Shop.
Trade Enquiry
Frequently Asked Questions
Yes, you can! All our our POS is available to order online with our trade shop. This part of our website is trade restricted and you will need a password to enter. For more information, please see our trade hub page.
Once you've been verified as a trade customer and you're in our hub, click through to the POS Shop page. Here you will find all of our POS including pavement stands, sail flags, flavour stickers, posters and so much more available to order. After checkout, we will process your order here on the farm and post your POS to you.
We offer a very comprehensive range of POS for trade customers in both catering and retail outlets. We are also able to offer customers bespoke POS so please get in touch to discuss your requirements. Please discuss this with your Marshfield Farm Sales Manager to explore advertising.
We do make local deliveries so please contact us about availability and distribution. For customers not within our 40 mile approx. delivery area, we will put you in touch with frozen food wholesalers who cover the whole of the UK.
If buying directly from us the minimum order is just £50+vat. Our wholesalers all have different minimum order values which we can advise you on.
We currently create almost 30 flavours of ice cream and four flavours of sorbet – we usually add one or two new flavours each year to keep things fresh and exciting! We make ice cream in 125ml, 180ml, 500ml, 1 litre, 4 litre and 5 litre tubs. Dependent on the popularity of the flavour, you will find some of our flavours in multi pack sizes and others exclusive to scooping.
You can view our current flavours and the pack sizes they are available in by visiting our Flavour page or downloading our Flavour List above.
Thank you for your enquiry and for looking to stock our ice cream! To gather all your information in one place, please fill in our trade enquiry form above. Our office team will get your enquiry to the correct Marshfield Farm Sales Manager who covers your area. We aim to get back to all new business enquires within five working days.
Yes! Because we buy hundreds of freezers every year on behalf of our customers, we are able to offer excellent savings, which we pass on to you in full. We include free ice cream to stock up your new freezer if you commit to buying our ice cream.
We work with industry leaders Interlevin Refrigeration and AHT Refrigeration across our range of freezer types and sizes, all branded in Marshfield’s eye-catching artwork.
Please see our freezer brochure for full information on cost and free stock deals.
We are accredited by SALSA (Safe and Local Supplier Approval), the food safety certification scheme. We are audited annually to demonstrate that we supply safe and legal food. SALSA standards that are recognised and accepted across the industry and exceed the minimum standards expected by enforcement authorities.
Our premises is approved by the APHA (Animal & Plant Health Agency) to make ice cream for dogs. Our licence number U1350191 ABP/PTF.
The site Technical and Quality team implement procedures to maintain site hygiene and reduce the risk of product contamination from storage of raw materials to production and packing of finished product.
Yes. Our Rum & Raisin ice cream uses a 40% proof alcohol, however when mixed with our milk, cream and ingredient inclusions this reduces the percentage to less than 3%. We provide a full chemical clean down of our factory between making each flavour, meaning there will be no cross contamination of flavourings.
Palm oil is not used in our ice cream base mix, but some of the added ingredient inclusions do contain palm fat - however only from certified sustainable sources.
We do not make any nut flavours or use any nut ingredients in our ice cream. However, we cannot guarantee our suppliers' products are produced in a nut free factory and we therefore advice the product may contain nuts.
Yes, our plant based ice creams are made to a vegan recipe. We advise any customer who has a dairy intolerance or allergy to speak with a member of staff before buying a product. They will be able to advise how they handle allergens at site and if a product is free from cross contamination.
Please check the packaging before you purchase any of our products, this will clearly state the recipe and any allergy metrics.
Our Fruit Push-Up Pops and sorbets are all made without dairy, making them suitable for vegetarians and vegans.
Unfortunately we no longer produce diabetic ice cream flavours as the diabetic associate advices business should no longer produce diabetic products, and individuals with diabetes should instead eat products in moderation as opposed to substituting sugar.
Our final products are not certified organic as many of our ingredients are sourced from external companies without the organic status. However, because our farm is organic, the milk that goes into every tub of ice cream is organic milk. We only ever use our milk in our ice cream, this means that over 50% of every tub is made up of our own organic milk.
The additional ingredients we use in our products are as natural and of the highest quality as we can find. These may not be able to be sourced as organic, or using an organic source, as to do so proves rather expensive.
The entire Marshfield Farm range of ice creams and sorbets is suitable for vegetarians.
Our sorbet range is gluten free and suitable for coeliacs.
Our fruit pops and our sorbet range are suitable for a vegan diet. We have also developed two plant based ice creams, these are suitable for vegetarians and vegans.
All but 4 of our ice cream flavours are made without gluten. Our Cookies and Cream, Raspberry Ripple Pavlova, Chocolate Fudge Brownie and Cookie Dough all contain gluten due to the ingredient inclusions rippled through these ice creams - for further information on our products please refer to our flavour list page.
No, all our ice creams and sorbets are free from artificial colours and flavourings, making them perfect for the whole family.
Please visit our flavours page for full nutritional breakdowns of all of our products. With a galaxy of every-expanding flavours, all our ice cream flavours are made from our organic milk and 100% natural flavours, with our sorbet range and fruit pops suitable for vegans.
On average, half of our finished product across the ice cream range is filled with our organic milk produced by our own herd of Friesian cows – the distance this ingredient has to travel is just a few metres! The rest is made up of the finest ingredients we can lay our hands on – sourced as locally as possible.
75% of our ingredients come from within a 50-mile radius of the farm, allowing us to use entirely natural and locally sourced ingredients where possible. Not only does this reduce our food miles, we can work in partnership with other local business and solidify West Country relations. Ingredients that can’t be found locally are the best we can find. For instance, our Vanilla Clotted Cream ice cream contains the finest, natural vanilla flavouring from Madagascar. 80% of our base mix is made from ingredients sourced from within a 50 mile radius, with 50% actually taken from the cows that graze on our land!
Our Scoop’s dog ice cream is made to a specialist dog-friendly recipe. Loosely based around our own ice cream mixes and made with fresh farm milk from our herd, we’ve then reduced the lactose content for dog’s with sensitive tummies.
In our Vanilla ice cream, we’ve added Joint Aid for Dogs from GWF Nutrition, a natural joint supplement containing Glucosamine and Vitamin C for joint and muscle support.
Our new Mint flavoured Scoop’s ice cream is made with added Odour Aid for Dogs from GWF Nutrition, a natural breath freshener with Chlorophyll and Omega 3 to help fight nasty bacteria in the mouth and gut.
All freezers purchased on the Marshfield shop will be provided with Marshfield branding. If you require your own choice of branding please discuss with your Sales Manager.
All new freezers are supplied with a 1 Year parts and labour warranty. Second hand freezers will have no warranty supplied.
If the unit will not fit through the door, or there is no one on site to accept delivery or your site has restrictions eg. stairs, no parking outside etc there will be an abortive delivery charge added to your account to cover the failed delivery charge. Please therefore ensure that the unit will fit through your door and to the place where it will be installed before placing your order.
The unit will be unwrapped and taken to the place of installation by the delivery driver. The unit then needs to stand for a minimum of 4 hours before plugging it in and 12 hours before putting any stock in.
When the unit is unwrapped, you will be asked to sign for it. Please only sign for the unit if you are fully satisfied, as once signed for this acts as confirmation by you that you are happy with the unit.
The purchase price includes delivery to an unrestricted UK mainland postcode.
Standard delivery is between 9am – 5pm, Monday – Friday, except bank holidays. If you require a delivery outside these times please contact the Customer Service Team who will be able to advise you of any additional charge.
The freezer will arrive within 7 to 10 working days from ordering.
The transport company will text your mobile number to advise the scheduled delivery day. Standard deliveries will not be made on weekends and bank holidays.
Our freezers are available to order on our POS Shop, located in our new trade hub. To get access you’ll need to be verified as a Marshfield Farm stockist. Find out more here.
Once you’re on our shop, find the freezer you would like to purchase and add it to your basket. You’ll be asked a few extra questions for this product so we can ensure we have all the delivery details to get your freezer to you. Please complete all questions and checkout your basket with payment details.
After you have completed the check-out process, you will receive an email confirming your order and payment. This will be the only receipt you receive, we therefore recommend you save this email as your invoice or print it off for your records. We would also ask you at this stage to double check the delivery details given are correct.
Yes! Because we buy hundreds of freezers every year on behalf of our customers, we are able to offer excellent savings, which we pass on to you in full. We include free ice cream to stock up your new freezer if you commit to buying our ice cream.
We work with industry leaders Interlevin Refrigeration and AHT Refrigeration across our range of freezer types and sizes, all branded in Marshfield’s eye-catching artwork.
Please see our freezer brochure for full information on cost and free stock deals.
Make sure the door closes properly and the seal is in tact.
There are certain factors, like the humidity of the air around the appliance, the frequency with which the door is open which can affect the amount of frosting that occurs. Defrost the unit frequently (minimum of once a week for a full defrost)
If a smell develops after the unit has been operating for a while (eg. a rotten, mouldy or decaying smell), this can only be caused by something not connected with the appliance itself.
Remove all product and switch off the unit.
Residues of ice cream on glass shelves and in the seals etc. Clean and sterilise thoroughly using diluted Milton sterilising liquid or bicarbonate of soda as instructed above.
Ice cream may have found its way onto the compressor and evaporation tray via the defrost drain. The residual heat given off by the compressor will cause ice cream remnants to emit unpleasant smells which can penetrate back into the appliance via the defrost water drain.
The compressor is the black motor type device, at the back of the unit, usually on the right hand side as you are facing the back of the unit. Above the compressor there will be a tray. Please do not remove it, but use paper towelling, jay-cloths or similar to mop up as much of the build up as possible.
Then dilute some Milton sterilising liquid or bicarbonate of soda in an egg cup full of warm water and pour this down the drainage channel, which is located in the gulley above the ice cream display. This will ensure that any remaining bacteria or fungi that is collecting in the pipework or in the evaporator tray will be killed off and should get rid of the smell.
If you are experiencing some drainage issues we recommend a standard, plastic bendy drinking straw inserted into the drainage hole to a depth of 6 - 8 inches, this should move any blockage and hopefully solve the problem.
You could also use a pipe cleaner or cotton bud but we DO NOT suggest you use solid objects like screwdrivers.
Some noises eg compressor or fan operating noises happen for technical reasons. Noises like humming, hissing, bubbling or gurgling are normal and cannot be avoided. However any extreme noise should be checked by an engineer.
It is recommended that you wipe clean the unit every day to keep it looking clean and appealing. We recommend you do a full defrost once a week as a minimum. Remove the ice cream and store it elsewhere. Unplug and allow it to defrost, then clean with warm water.
Your freezer has been manufactured for indoors use and we do not recommend any freezer for outdoor use.
If however you want to take advantage of enhanced sales opportunities by moving it outside you should be aware that any warranty will be void and that you will be responsible for the repair, maintenance and ongoing mechanical up-keep of the unit.
If you do use outside, please observe the following:
- its power source must be protected from rain and damp (it is an electrical appliance and is dangerous if wet)
- protect it as much as possible from the elements (wind, rain, sun)
- protect from direct sunlight.
- If using an extension cable make sure it is a heavy duty type and we recommend only the freezer should be plugged into it.
- after moving it into position please allow time for the internal gasses to settle before plugging in. We recommend ?
You may notice an excess of condensation and ice build up - This is due to ambient temperature fluctuations and changes in the weather.
You may also notice your ice cream is melting on the top - This will be due to the greenhouse effect through the glass. Marshfield Farm Ice Cream will not be responsible for any loss of stock.
You will find that the dust build up on the motor and condenser coils accumulates faster - Your freezer will keep temperature better and last longer if you clean this dust away regularly.
Yes. We recommend that you leave at least 5cm free space around all sides of any unit to allow for good airflow. Failure to do this could result in poor performance or even it breaking down.
If you have a warranty issue with your freezer during the warranty period, please call the number on the back of the unit. You will need to advise them of the serial number and model which can also be found on the back of the unit.
We do not offer a service for units out of warranty, we can however provide details for local engineers that we use in your area – you are however under no obligation to use them.
In the first instance please check your freezer manual for information on how to adjust the temperature. Adjustment for every freezer is slightly different - we have recorded a series of videos on how to do this on our most popular freezers.
Check your power supply including that plug is not damaged, the extension lead is receiving power and that plugs are fully inserted into socket. Try another appliance that you know is working in the same socket.
We are accredited by SALSA (Safe and Local Supplier Approval), the food safety certification scheme. We are audited annually to demonstrate that we supply safe and legal food. SALSA standards that are recognised and accepted across the industry and exceed the minimum standards expected by enforcement authorities.
Our premises is approved by the APHA (Animal & Plant Health Agency) to make ice cream for dogs. Our licence number U1350191 ABP/PTF.
The site Technical and Quality team implement procedures to maintain site hygiene and reduce the risk of product contamination from storage of raw materials to production and packing of finished product.
Ensure you always shake excess water off your scoop, make sure that your freezer is cold enough and doesn’t fluctuate in temperature too much, and replace the clean lids of half-used tubs each night.
Luckily, it does not require much special attention. But it is worth doing the following: make sure the freezer is out of direct sunlight and ensure compressor vents are unobstructed, regularly wipe off condensation on glass sliding lids to prevent ice build-up, keep the lids clean and cover with the lid (or clingfilm) every night to prevent ice forming on the surface of the ice cream.
With proper management and consistency, you will get 30-35 scoops from a four-litre tub and 40-45 scoops from a Napoli tray.
For long-term storage you should store ice cream at -18C or below. If you are scooping the ice cream you may wish to run your freezer very slightly warmer to make it easier to scoop – many run their freezers at -16C in these situations.
Our trade hub is a new website feature that encompasses all of our trade support in one place, including:
- All of our media and brochure downloads
- Our Trade POS Shop to purchase POS, freezers and sundries online
- Contact details for of Sales, Marketing, Admin and Technical teams
- Media downloads and support for website, social media and marketing activities
- Upselling recipes and advice
- Freezer maintenance videos
- Sign-up forms for our marketing activities including scoop training and trade newsletters
And so much more!
Our trade hub is password restricted to ensure only Marshfield Farm customers can get access. If you previously have shopped on our trade shop, you will be able to access our hub with the generic trade password, or with your own account details if you made an account previously.
If you are a new stockist or have never visited our shop before, please fill in the form on the trade hub to gain access. Our team will verify your business details as a registed seller of Marshfield Farm Ice Cream and send you access information. Alternatively, contact your Marshfield Farm Sales Manager who will be able to provide this information.
Yes, you can! All our our POS is available to order online with our trade shop. This part of our website is trade restricted and you will need a password to enter. For more information, please see our trade hub page.
Once you've been verified as a trade customer and you're in our hub, click through to the POS Shop page. Here you will find all of our POS including pavement stands, sail flags, flavour stickers, posters and so much more available to order. After checkout, we will process your order here on the farm and post your POS to you.
Download our Marshfield Farm logo on the links below:
If you require pack shots, particular flavours images or high quality logos for artwork, you can find these on our media hub. Our hub is password restricted and exclusive to our Marshfield Farm customers. Find out how to gain access on the hub page.
Please send your queries to marketing@marshfield-icecream.co.uk