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Minimum Order Values

National - £24

Local - £18

Delivermoo Frequently Asked Questions

Our DeliverMoo Home Delivery has a Local and National service which operate slightly differently. To make sure you're on the right shop, please use the postcode checker on our Home Delivery page.

Local Home Delivery includes a small selection of postcodes local to the farm who we can delivery to directly, which means they have the full range of flavours and tub sizes available. To keep the cost as low as we can for you, we time delivery days with our trade customers, meaning your postcode will have one dedicated delivery day each week. For more info, read our Local FAQs here.

National Home Delivery covers the rest of the UK and helps us to send our ice cream further afield. We have listed a selection of our most popular flavours in 1 litre family tub sizes and 125ml individual mini tubs. This means not every flavour it available.

Our distribution centre holds a limited stock of ice cream for us and pack our ice cream in boxes with sustainable insulation and freezing the contents with dry ice. Ice cream in these boxes can remain frozen for up to 30 hours. We have a £24 minimum order for national delivery, this is the equivalent to a full box.

If you have any further questions, just email home@marshfield-icecream.co.uk and the team will be able to help.

If you're lucky enough to have a discount code, please enter the code in the box at the checkout page. 

If you've received a Gift Voucher, please also enter this code in the box at the checkout page.

Our minimum order value still apply, so make sure you've reached that amount of ice cream in your basket or you'll receive an error at checkout. For full terms and conditions, please see our full FAQs.

We always try to keep our prices fair and as accessible as we can. Our ice cream uses the best quality ingredients and our DeliverMOO is a frozen delivery service to keep your ice cream at its best, which costs a little more than your average delivery.

If there's any reason a tub you've ordered isn't available, we'll hold your order and get in touch to see if you'd like to swap for a different flavour.

Yes, for our DeliverMOO deliveries, we have to have a minimum order value.

DeliverMOO is one of the first ice cream home delivery service in the UK. Sending ice cream direct to your door isn't easy and maintaining a frozen delivery network is very expensive.

For Local Home Delivery, we use our own Marshfield Farm vans, who also deliver to our trade customers, and schedule delivery days to keep costs down.

For National Home Delivery, we use next day couriers combined with sustainably insulated dry ice to ensure your ice cream arrives to you safely.

While we do everything we can to keep this cost effective, it does mean our Local Home Delivery has a minimum order of £18 for free delivery and National Home Delivery has a minimum order of £24 and a £3 delivery charge.

Adding this cost has allowed us to use the most sustainable methods we can. This extra cost also means we have kept the cost of our ice cream units down, instead of adding hidden charges to each product price. 

Our Local Home Delivery is postcode dependant, and to keep our food miles low and to help you organise your orders, we have established the following Delivery Days for each postcode area:

  • Monday: BA2 0, BA2 7, BA2 8, BA2 9, BA3, BA11, BA12*, BA13, BA14, BA15, BS31, SN10
  • Tuesday: BA1, BA2 1, BA2 2, BA2 3, BA2 4, BA2 5, BA2 6, BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS13, BS14, BS15, BS20, BS41, BS48
  • Wednesday: BS10, BS11, BS16, BS21, BS22*, BS30, BS34, BS39
  • Thursday: BS32, BS35, BS36, BS37, GL8, GL9, GL11, GL12, SN16
  • Friday: SN11, SN12, SN13, SN14, SN15

*Postcodes marked with a * are visited less often. Please select the next available delivery date at checkout. If you had previously received a local home delivery and we no longer deliver to your area, please send an email to info@marshfield-icecream.co.uk

At checkout, you will be now be able to select the next available date of delivery based on the above delivery days.

For National Home Delivery, we use DPD to deliver our ice cream every Tuesday, Wednesday, Thursday and Friday. For next day delivery, order by 8am on Monday, Tuesday, Wednesday and Thursdays. Orders placed after this cut of time (or on a Friday, Saturday or Sunday) will be delivered on Tuesday. This means:  

  • Order by 8am Monday for Tuesday delivery
  • Order by 8am Tuesday for Wednesday delivery 
  • Order by 8am Wednesday for Thursday delivery  
  • Order by 8am Thursday for Friday delivery  
  • Order placed after 8am Thursday (including Friday, Saturday, Sunday, Monday) will be grouped with our Monday orders for Tuesday delivery