I made a mistake on my order, can I make amendments after payment has been taken?

March 24, 2022

We regret that we are unable to make any changes to an order after you have completed checkout. This includes changes to flavours, additional item requests or incorrect information stated during the order (typos or billing/shipping address in the wrong fields).

If you need to cancel your order, please forward your Order Confirmation email to us on our home@marshfield-icecream.co.uk email address. Please confirm in the email you wish to cancel your order and we will issue a refund. You can then place a new order with all the correct details as required.

More news straight from the farm

True Coffee, going for gold!

June 13, 2024

We are thrilled that our latest flavour, True Coffee has scooped a Gold Taste of the West Award this year!

Not only is this flavour officially award-winningly good, it's doing amazing things for the environment too...

Read more

Meet our B Corp Committee!

March 07, 2024

In honour of B Corp Month, we wanted to reintroduce our B Corp Committee!

People from across different areas of the business come together to make sure we are fulfilling our ESG Goals (that’s Environmental, Social and Governance Goals for those who’d like to know 😉) and make sure we’re having a positive impact on the world.

Read more

Our ice cream steals the show at LW Theatres

January 29, 2024

We are so excited to announce that we have scooped another five year partnership with LW Theatres.

If you're visiting one of LW Theatres for any of their spectacular shows, you can now indulge in a tub of our ice cream during the interval! Flavours on offer include: Vanilla Clotted Cream, Chocoholic Heaven, Plant Based Salted Caramel and the latest flavour to our mini tub range: Strawberry & Champagne Sorbet.

We are so proud that our ice cream can be a part of cherished memories as people visit the West End with their families.

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Our latest Impact Report is here!

January 26, 2024

We are so thrilled to release our Impact Report, measuring the calendar year 2023.

It's been a big year for us, becoming B Corp Certified, establishing two official charity partnerships with Bristol Zoological Society and Jamie's Farm, and also working hard at the farm to achieve our ESG Goals created in line with the UN’s Sustainable Development Goals (SDGs).

We hope you enjoy reading our Impact Report 2023, but here's a few highlights if you want a snap shot!



Read more
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