What if I’m not in when the package is delivered?

March 24, 2022

With our national home delivery service, you don’t need to be in accept your delivery! We ship our parcels with DHL, if you are not in they will leave the ice cream in a safe place. The drivers are instructed delivery has to be made on first attempt. 

You can track the progress of your parcels using the tracking link provided on the day of delivery where you will be given a time slot for delivery. As soon as you are home, check your order and pop your flavours in the freezer.

Please note, once the delivery have left the farm we do not have any control over them. If the ice cream arrives to the given shipping address within the 'next day delivery' window, we are not responsible for DHL's delivery. If ice cream has not arrived within the 'next day delivery' window please contact home@marshfield-icecream.co.uk. 

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