Chocoholic Heaven Ice Cream
Chocolate lovers get ready to tuck into our double chocolate ice cream, made by melting chocolate blocks straight into the mix! Finished with chocolate chips and a chocolate ripple.
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Our real dairy ice creams are ...
Multi award-winning
Supporting British Farms & made with fresh milk from our farm
Free from artifical flavours & colours
Suitable for Vegetarians
A chocolate lover's dream
This was one of the three original Marshfield flavours, created over thirty years ago. Since then we’ve been continually tweaking and improving the recipe and we think it’s now pretty near perfect! The judges seem to agree, having scooped up a Silver Medal in the 2019 Taste of the West Awards!
Did you know that every base mix starts the same way in our factory? Well, with one exception ... our chocolate flavours are a little bit different to rest of the batches and that's because we melt pure chocolate into the base of every mix. This creates the most delicious, velvety textured scoop imaginable and gosh is it worth it.
Chocoholic Heaven Hot Choc
Take your hot chocolate recipe to the next level with a scoop of Marshfield Farm ice cream.
Make your next hot chocolate with a scoop of Chocoholic Heaven to add a touch of luxury. This scoop has a thick chocolate sauce folded through a creamy chocolate ice cream, and we've finished every mouthful with a scattering of chocolate chips!
Chocoholic Heaven Ice Cream
Love it
We have not had a delivery from you for three years !!
Nothing to say
Thank you very much for your delicious ice creams we are enjoying every mouth full.
The Chocolate one is really good.
Frequently Asked Questions
To keep our food miles low and to help you organise your orders, we have established the following Delivery Days for each postcode area:
- Monday: BA1, BA2, BA3, BA11, BA12*, BA13, BA14, BA15, BS31, SN10
- Tuesday: BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS13, BS14, BS15, BS20, BS41, BS48
- Wednesday: BS10, BS11, BS16, BS21, BS22*, BS30, BS34, BS39
- Thursday: BS32, BS35, BS36, BS37, GL8, GL9, GL11, GL12
- Friday: SN11, SN12, SN13, SN14, SN15, SN16
At checkout, you will be now be able to select the next available date of delivery based on the above delivery days.
If there is no answer when our driver attempts delivery, we will ring your contact number provided at checkout.
As much as we'd love to leave your ice cream in a safe place, to save your flavours melting we'll taken your order back to the farm. You will receive a refund for your order. We wouldn't want you to miss out so, do put another order in for a more suitable time.
We regret that we are unable to make any changes to an order after you have completed checkout. This includes changes to flavours, additional item requests or incorrect information stated during the order (typos or billing/shipping address in the wrong fields).
If you need to cancel your order, please forward your Order Confirmation email to us on our home@marshfield-icecream.co.uk email address. Please confirm in the email you wish to cancel your order and we will issue a refund. You can then place a new order with all the correct details as required.
All stocks are monitored closely to avoid 'Out of Stock' products. However, if a product is listed as ‘Out Of Stock’ we will do our best to get this back in stock as soon as possible. If we cannot organise ingredients/packaging for certain flavours, we may temporary take product pages down as we wait until stock can be made in our factory.
To hear about when a product is back in stock, sign up to back in stock notifications on the product page.
We stock our full flavour list on our website. As flavours are mixed in the factory and when packaging is available, we continue to add more 1 litre tub flavours to our range based on requests from our Deliver Moo Customers.
We send out a series of shipping notifications as we organise your order. We have listed these below in order so you know what to expect.
Order Confirmation: This is automatically generated from our website when payment has been successfully taken. On this email you will find a link to track your order - keep checking this link as this information page will automatically update with your order's progress on delivery day.
Shipping Updates: The day before your scheduled delivery day, we will send an email to let you know your order is on its way. We can now provide an estimated delivery window based on where your order falls within our route. This will give you a 3 hour time slot.
On the day of delivery, you will also receive:
- Your delivery is on it's way! An email on the day of delivery as our Drivers leave the farm with your ice cream order. It will also show you a timed delivery window of when to expect your order.
- Spoon's at the ready! When our Drivers are one drop away, you'll receive a final email from us with a confirmed time slot (this can be anything between 2 minutes - 15 minutes!)
If you have any problems with your order, please contact our orders team on home@marshfield-icecream.co.uk Please include your order number and contact details in your email.
Please help us re-use insulation by sending them back to us.
We offer a free returns program. We ask that you send a minimum of 2 boxes worth of liners (enough to fill a box) back to us, but the more liners you can collect and send in one go the better as this is more efficient – environmentally and economically.
All we ask you to do is email home@marshfield-icecream.co.uk and we will send you a label to attach to the box and ret urn via DHL Service Point.
You can find your nearest DHL Service point.
Dry ice is safe and will be sent in a sealed, labelled envelope. Please do not open the contents and touch it directly with your hands as it can cause freezer burn. Once you have unboxed your delivery, leave the dry ice in a well-ventilated space (away from little hands!) for 24 hours or until it is fully evaporated. All that will be left is the wrapper it came in which can be dispose of in normal waste.
Cardboard Box: This is 100% recyclable and can be recycled at home in your card recycling.
Liners: We use state of the art recycled off cuts from the cotton industry. These are offcuts that would previously have been going into landfill – giving garments a longer life. Cotton is biodegradable and 100% reusable. We are accepting clean liners back to the farm for re-using (please see below FAQ)
Dry Ice Barrier Bag: Once the dry ice has evaporated, separate the bubble from the paper envelope, and recycle as normal.
Ice Cream Tubs: The plastic lids and cardboard bases are widely accepted in local curb side collections.
Yes! We think sending ice cream is the perfect gift and our national home delivery service has been developed with this in mind. At checkout, we can add a gift message to your order at no extra cost. Make sure to add in the giftee’s delivery address and any delivery instructions that may be needed.
Our national boxes are fully insulated and can be left on a doorstep if the giftee is not in. However, we would recommend advising the lucky recipient about the delivery on the day so they know to expect a parcel (and put the contents in the freezer!)
We can deliver almost anywhere in the UK, however some areas of the Scottish Highlands and Islands are not within a next-day shipping zone and therefore we cannot sustain a frozen temperature for the time it takes to deliver here.
At checkout, an error message will pop up if we are unable to deliver to you.
We regret that we are unable to make any changes to an order after you have completed checkout. This includes changes to flavours, additional item requests or incorrect information stated during the order (typos or billing/shipping address in the wrong fields).
If you need to cancel your order, please forward your Order Confirmation email to us on our home@marshfield-icecream.co.uk email address. Please confirm in the email you wish to cancel your order and we will issue a refund. You can then place a new order with all the correct details as required.
Yes, sending ice cream is an expensive business! Due to next day delivery costs and packaging, sustainable insulation and dry ice, we have a £5 delivery charge on all national delivery boxes. Minimum order is £24 for national delivery, this is the equivalent of a full box.
Adding this cost has allowed us to use the most sustainable methods we can. This extra cost also means we have kept the cost of our ice cream units down, instead of adding hidden charges to each product price.
We post our ice cream in recyclable cardboard boxes containing a sealed bag of dry ice.
To keep our ice cream tubs fully insulated, we line the boxes with recycled denim that otherwise would have been sent to landfill.
The contents of the box will remain frozen for up to 30 hours once it has left distribution - this means your box can be left on your doorstep well into the night.
With our national home delivery service, you don’t need to be in accept your delivery! We ship our parcels with DHL, if you are not in they will leave the ice cream in a safe place. The drivers are instructed delivery has to be made on first attempt.
You can track the progress of your parcels using the tracking link provided on the day of delivery where you will be given a time slot for delivery. As soon as you are home, check your order and pop your flavours in the freezer.
Please note, once the delivery have left the farm we do not have any control over them. If the ice cream arrives to the given shipping address within the 'next day delivery' window, we are not responsible for DHL's delivery. If ice cream has not arrived within the 'next day delivery' window please contact home@marshfield-icecream.co.uk.
We use DHL to deliver our ice cream every Wednesday, Thursday and Friday. For next day delivery, order by 12pm on Tuesday, Wednesday and Thursdays. Orders placed after this cut of time (or on a Friday, Saturday or Sunday) will be delivered on Wednesday. This means:
- Order by 12pm Tuesday for Wednesday delivery
- Order by 12pm Wednesday for Thursday Delivery
- Order by 12pm Thursday for Friday delivery
- Order placed after 12pm Thursday (including Friday, Saturday, Sunday, Monday) will be grouped with our Tuesday orders for Wednesday delivery
Yes, you can! We understand some of our customers would like their ice cream quicker than our Deliver Moo drivers can bring it to you, or perhaps you need ice cream to be left in a safe place where you’re out of the house.
To get ice cream posted instead of hand delivered, simply select our National Delivery page on our website and select from our range of flavours available for national delivery.
To send our ice cream further afield, we are packing our ice cream in boxes with sustainable insulation and freezing the contents with dry ice. Ice cream in these boxes can remain frozen for up to 30 hours.
We have listed our best-selling flavours for national delivery and we will be changing the items based on demand (so make sure to let us know what you would like to see next!) Due to the size of our box, we are able to sell our 1 litre family and 125ml individual tubs for national delivery. We have a limited range to help up manage stock.
We have a £24 minimum order for national delivery, this is the equivalent to a full box.
Please note: our local deliveries continue and information for this differs to our national deliver. Please find this listed in our local home deliver FAQ list.
We are accredited by SALSA (Safe and Local Supplier Approval), the food safety certification scheme. We are audited annually to demonstrate that we supply safe and legal food. SALSA standards that are recognised and accepted across the industry and exceed the minimum standards expected by enforcement authorities.
Our premises is approved by the APHA (Animal & Plant Health Agency) to make ice cream for dogs. Our licence number U1350191 ABP/PTF.
The site Technical and Quality team implement procedures to maintain site hygiene and reduce the risk of product contamination from storage of raw materials to production and packing of finished product.
Yes. Our Rum & Raisin ice cream uses a 40% proof alcohol, however when mixed with our milk, cream and ingredient inclusions this reduces the percentage to less than 3%. We provide a full chemical clean down of our factory between making each flavour, meaning there will be no cross contamination of flavourings.
Palm oil is not used in our ice cream base mix, but some of the added ingredient inclusions do contain palm fat - however only from certified sustainable sources.
We do not make any nut flavours or use any nut ingredients in our ice cream. However, we cannot guarantee our suppliers' products are produced in a nut free factory and we therefore advice the product may contain nuts.
Yes, our plant based ice creams are made to a vegan recipe. We advise any customer who has a dairy intolerance or allergy to speak with a member of staff before buying a product. They will be able to advise how they handle allergens at site and if a product is free from cross contamination.
Please check the packaging before you purchase any of our products, this will clearly state the recipe and any allergy metrics.
Our Fruit Push-Up Pops and sorbets are all made without dairy, making them suitable for vegetarians and vegans.
Unfortunately we no longer produce diabetic ice cream flavours as the diabetic associate advices business should no longer produce diabetic products, and individuals with diabetes should instead eat products in moderation as opposed to substituting sugar.
Our final products are not certified organic as many of our ingredients are sourced from external companies without the organic status. However, because our farm is organic, the milk that goes into every tub of ice cream is organic milk. We only ever use our milk in our ice cream, this means that over 50% of every tub is made up of our own organic milk.
The additional ingredients we use in our products are as natural and of the highest quality as we can find. These may not be able to be sourced as organic, or using an organic source, as to do so proves rather expensive.
The entire Marshfield Farm range of ice creams and sorbets is suitable for vegetarians.
Our sorbet range is gluten free and suitable for coeliacs.
Our fruit pops and our sorbet range are suitable for a vegan diet. We have also developed two plant based ice creams, these are suitable for vegetarians and vegans.
All but 4 of our ice cream flavours are made without gluten. Our Cookies and Cream, Raspberry Ripple Pavlova, Chocolate Fudge Brownie and Cookie Dough all contain gluten due to the ingredient inclusions rippled through these ice creams - for further information on our products please refer to our flavour list page.
No, all our ice creams and sorbets are free from artificial colours and flavourings, making them perfect for the whole family.
Please visit our flavours page for full nutritional breakdowns of all of our products. With a galaxy of every-expanding flavours, all our ice cream flavours are made from our organic milk and 100% natural flavours, with our sorbet range and fruit pops suitable for vegans.
On average, half of our finished product across the ice cream range is filled with our organic milk produced by our own herd of Friesian cows – the distance this ingredient has to travel is just a few metres! The rest is made up of the finest ingredients we can lay our hands on – sourced as locally as possible.
75% of our ingredients come from within a 50-mile radius of the farm, allowing us to use entirely natural and locally sourced ingredients where possible. Not only does this reduce our food miles, we can work in partnership with other local business and solidify West Country relations. Ingredients that can’t be found locally are the best we can find. For instance, our Vanilla Clotted Cream ice cream contains the finest, natural vanilla flavouring from Madagascar. 80% of our base mix is made from ingredients sourced from within a 50 mile radius, with 50% actually taken from the cows that graze on our land!
Our Scoop’s dog ice cream is made to a specialist dog-friendly recipe. Loosely based around our own ice cream mixes and made with fresh farm milk from our herd, we’ve then reduced the lactose content for dog’s with sensitive tummies.
In our Vanilla ice cream, we’ve added Joint Aid for Dogs from GWF Nutrition, a natural joint supplement containing Glucosamine and Vitamin C for joint and muscle support.
Our new Mint flavoured Scoop’s ice cream is made with added Odour Aid for Dogs from GWF Nutrition, a natural breath freshener with Chlorophyll and Omega 3 to help fight nasty bacteria in the mouth and gut.
Our Weekend Parlour is now CLOSED until 2022.
We want to say a HUGE thank you to everyone who joined us on the farm this Summer, we’ve had a wonderful time celebrating the year with you all.
Looking ahead, we already have lots of plans for Summer 2022 when we will reopen for weekends again when the sun starts shining in the new year. Follow us on socials to hear that announcement first!