I missed your attempted delivery, what can I do?
March 24, 2022
For our Local Home Delivery customers, if there is no answer when our driver attempts delivery, we will ring your contact number provided at checkout.
As much as we'd love to leave your ice cream in a safe place, to save your flavours melting we'll taken your order back to the farm. You will receive a refund for your order. We wouldn't want you to miss out so, do put another order in for a more suitable time.
For our National Home Delivery, you ice cream is delivered in an insulated box, which can keep your ice cream frozen for up to 24 hours from dispatch. This usually means it can stay frozen in a safe place if you are not in for your delivery, however we advise you to get it in a freezer as quickly as possible.