Who do I report a product problem to?

March 29, 2022

We're sorry you've found a problem with our product. To help us investigate, please send an email to info@marshfield-icecream.co.uk with the following information:

  • detailed description of problem including clear photos 
  • flavour and tub size
  • batch number - this can be found on the bottom of the tub
  • your business name, address and contact details for the point of contact to continue our investigation 
  • your wholesaler or route to market

More news straight from the farm

Meet our new flavour: True Coffee

We're so proud to have created our delicious new coffee ice cream in collaboration with TrueStart Coffee, a family business based in Bristol. The new flavour is a creamy coffee ice cream made with our fresh farm milk and TrueStart Coffee beans. No added flavourings. Just True Coffee Ice Cream.

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Our new festive flavour: Midnight Mint Crisp

Meet Midnight Mint Crisp. Our festive limited edition! Creamy white chocolate ice cream with a touch of natural peppermint flavour with a generous sprinkling of dark chocolate mint crispies - why wait until Christmas Day to dig in?!

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It’s official, Marshfield Farm is now B Corp Certified!

We are extremely proud to announce that Marshfield Farm Ice Cream is now officially B Corp Certified, joining an incredible community of businesses promising to balance people, the planet and profit and continuously aiming for higher environmental and social standards.

 

 

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You named it native!

We had more than 400 submissions to our 'Name it Native' competition to name a Plant Based Ice Cream. The animal themed ice creams have had hand-drawn illustrations made for them and will be available to buy at Wild Place Project (soon to be called Bristol Zoo Project) in July.

Find out more about our partnership with Bristol Zoological Society here.

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